Privacy Policy
How Caelomere Ltd handles personal data in connection with caelomere.com and our business communications. Last updated: 2025.
1. Who we are
Caelomere Ltd ("CAELOMERE", "we", "us") is a company registered in the United Kingdom. We operate the website at caelomere.com and provide an enterprise AI governance and controlled automation platform to organisations.
For the purposes of UK data protection law (including the UK GDPR and the Data Protection Act 2018), Caelomere Ltd is the data controller in respect of personal data processed through this website and in the course of ordinary business communications.
2. What this policy covers
This policy describes how we handle personal data in the following contexts:
- When you visit caelomere.com
- When you contact us by email or telephone
- When you participate in a governed demo or evaluation
- When you engage with us as a customer, supplier, partner or prospective counterparty
This policy does not cover the processing of data by our customers within their own use of the CAELOMERE platform. Where we act as a processor on behalf of a customer, that processing is governed by the relevant customer agreement and data processing terms, not by this policy.
3. What personal data we collect
We collect only the personal data we need for the purposes described below. Depending on how you interact with us, this may include:
- Contact details — name, organisation, role, business email address, business telephone number
- Correspondence — the content of emails, messages, notes and call summaries
- Website technical data — IP address, browser type, device type, pages visited, referring URL, approximate location derived from IP
- Engagement data — records of meetings, demo sessions and evaluation activity
- Any other information you choose to provide to us
4. How we use personal data
We use personal data for the following purposes:
- To respond to enquiries and provide information about CAELOMERE
- To arrange and deliver governed demos and evaluations
- To manage our relationships with customers, suppliers and partners
- To operate, secure and improve this website
- To meet our legal, regulatory and accounting obligations
- To establish, exercise or defend legal claims
5. Lawful basis
Under UK data protection law, we rely on the following lawful bases:
- Legitimate interests — to respond to business enquiries, manage business relationships, secure our systems and improve our services
- Contract — to perform our obligations under agreements with customers, suppliers and partners
- Legal obligation — to comply with applicable law and regulatory requirements
- Consent — where we have specifically asked for it and you have given it (for example, certain non-essential cookies)
6. Sharing personal data
We do not sell personal data. We may share personal data with:
- Service providers who support our operations (for example, hosting, email and IT providers) under appropriate contractual terms
- Professional advisers (legal, accounting, audit) where necessary and under duties of confidentiality
- Regulators, law enforcement or other authorities where we are required or permitted to do so by law
- Actual or prospective counterparties in the context of a corporate transaction, under appropriate confidentiality protections
7. International transfers
Where personal data is transferred outside the United Kingdom, we take steps to ensure it receives an adequate level of protection, using mechanisms such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, as applicable.
8. Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, and to meet legal, regulatory and accounting requirements. Where personal data is no longer needed, we delete it or anonymise it.
9. Your rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate personal data
- Request erasure of personal data in certain circumstances
- Request restriction of processing in certain circumstances
- Object to processing based on legitimate interests
- Request portability of personal data you have provided to us
- Withdraw consent where processing is based on consent
- Lodge a complaint with the UK Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us at hello@caelomere.com.
10. Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or of electronic storage is completely secure, and we cannot guarantee absolute security.
11. Cookies
This website uses cookies and similar technologies. For details, please see our Cookie Policy.
12. Changes to this policy
We may update this policy from time to time. The current version is always available on this page, and the "last updated" date will reflect the most recent revision.
13. Contact
For any questions about this policy or about how we handle personal data, please contact:
Caelomere Ltd
Email: hello@caelomere.com
Telephone: +44 20 4520 0000
United Kingdom